Ces conditions d'utilisation régissent votre utilisation de notre plateforme SaaS
1. Acceptation des termes
Utilisez le scoring Sypher pour identifier rapidement les leads ayant le plus de potentiel. Concentrez votre temps sur ceux qui sont les plus susceptibles de se convertir, et arrêtez de gaspiller vos efforts sur des prospects de faible priorité.
2. Description du service
2.1. Aperçu du service
Sypher.ai est une plateforme SaaS dédiée à l'optimisation des campagnes outbound de vente et marketing. Nos principales fonctionnalités incluent :
ICP Data : Une identification précise des clients idéaux en fonction de critères spécifiques.
AI Lead Scoring : Une évaluation automatisée de la qualité des leads basée sur des algorithmes d'intelligence artificielle.
Next Best Actions : Des recommandations d’actions optimales pour interagir avec chaque lead à un moment donné.
Playbooks dynamiques : Des stratégies et scénarios automatiques adaptés aux comportements des leads.
Ces fonctionnalités peuvent être intégrées avec des plateformes externes telles que HubSpot, Brevo, et Lemlist (ou autres) pour automatiser des flux de travail et des campagnes.
2.2. Changements de service
Sypher.ai se réserve le droit de modifier ou de supprimer temporairement ou définitivement certaines fonctionnalités du service sans préavis. En cas de changements majeurs, les utilisateurs seront informés par leur compte ou par e-mail.
3. Inscription et comptes d’utilisateur
3.1. Création de compte
Pour accéder aux services de Sypher, vous devez créer un compte en fournissant des informations précises, complètes et à jour. Si nous pensons que les informations fournies sont inexactes, nous nous réservons le droit de suspendre ou de mettre fin à votre compte.
3.2. Account security
You are responsible for the security and confidentiality of your login credentials. If you suspect any unauthorized activity on your account, you must notify us immediately. Any fraudulent use of your account may result in its termination.
3.3. Account usage
Your user account is personal and non-transferable. Sharing your login credentials or allowing others to access your account is strictly prohibited. You are responsible for all activities conducted under your account.
4. Acceptable use
4.1. License
We grant you a limited, non-exclusive, non-transferable license to access our platform and use our services in accordance with these Terms.
4.2. User obligations
By using Sypher.ai, you agree to the following obligations:
You will not violate applicable laws.
You will not attempt to gain unauthorized access to our systems, servers, or data.
You will not distribute viruses or other harmful technologies that could damage the platform.
4.3. Prohibited conduct
Users must not:
Modify, adapt, or hack Sypher.ai or its content.
Use automation tools to collect data from the platform without our authorization.
Publish or transmit any illegal, offensive content that could harm Sypher.ai’s reputation.
5. Subscription plans and billing
5.1. Pricing plans
We offer several subscription plans with varying prices and features (e.g., basic plan, advanced plan, enterprise plan). All pricing details are available on our pricing page: https://sypher.ai/pricing.
5.2. Payment terms
Subscriptions are billed in advance based on a monthly or annual cycle. Payments can be made via credit card or other methods available on the platform. All transactions are secure and PCI-DSS compliant.
5.3. Auto-renewal
Subscriptions are automatically renewed at the end of each period unless you cancel before the renewal date.
5.4. Refund policy
No refunds will be issued for subscription periods already paid, except in cases of service interruptions attributable to Sypher.
6. Termination
6.1. By the user
You may cancel your subscription or delete your account at any time through your account settings. However, no refunds will be issued for unused subscription periods.
6.2. By Sypher
We reserve the right to suspend or terminate your account without notice if we detect a violation of these Terms, if your account has been inactive for an extended period, or in case of fraudulent behavior.
7. Intellectual property
7.1. Platform ownership
All intellectual property rights related to the Sypher.ai platform, including its content, source code, design, and features, are the exclusive property of Sypher.ai. Any reproduction, modification, or exploitation of these elements without authorization is strictly prohibited.
7.2. User content
Users retain ownership of the information they submit through the platform (such as leads or contacts). However, by submitting such information, you grant Sypher a non-exclusive license to use it for the provision of the service.
8. Data protection
8.1. Data collection
We collect and process certain personal data in accordance with our Privacy Policy, available at: https://sypher.ai/privacy. The data collected includes, but is not limited to, your account information, leads, and platform activity.
8.2. Data security
We are committed to protecting your personal data from unauthorized access, alteration, or destruction. We use security protocols such as SSL encryption and other safeguards to secure your data.
9. Limitation of liability
9.1. Disclaimer of warranties
Sypher is provided "as is," without any express or implied warranties regarding its availability, functionality, or results. We do not guarantee that the platform will be free of bugs or interruptions.
9.2. Limitation of liability
In no event shall Sypher be liable for any direct, indirect, special, or consequential damages resulting from the use or inability to use the platform, even if we have been advised of the possibility of such damages.
10. Changes to the terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and in the case of significant changes, we will notify you via email or upon your next login to the platform.
11. Governing law and jurisdiction
These Terms are governed by the laws of France. In the event of a dispute, the parties will attempt to find an amicable solution before pursuing legal action. If no resolution is reached, the courts of [indicate the competent jurisdiction] will have exclusive authority to settle the matter.
12. Contact
For any questions or inquiries related to these Terms, you can contact us at: quentin@sypher.ai
